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Visiting Your Optometrist During COVID-19

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Is your eye doctor's appointment coming up? Are you worried about going to the eye clinic during the new coronavirus (COVID-19) pandemic? Rest assured, keeping our patients and staff are safe is our top priority. 

We anticipate that this outbreak will continue for a while, and do not want our patients to neglect their eye care needs during this critical time. Our optometric clinic is prudent and has adopted specific measures to protect our patients and staff from potential exposure to COVID-19 during this time of uncertainty. 

That said, guidelines for slowing the spread of this epidemic are rapidly changing. Please pay close to attention to local regulatory changes to get the most up-to-date information on whether practices can still remain open/ accept non-emergency cases. 

Here Are the Precautions Our Eye Clinic Is Taking to Limit COVID-19: 

We employ a strict office policy that mandates that all eye doctors, opticians, office staff, and patients not enter if they are feeling unwell or have a fever, cough, sore throat, runny nose, shortness of breath, or have been exposed to a known case of COVID-19 or traveled outside of the country within the last 14 days.

The staff may ask you to wait outside rather than in the waiting area in order to protect yourself and others from any circulating germs. Furthermore, we are trying to schedule our appointments in such a way that our waiting room remains as empty as possible.

During your eye exam: 

  • The eye doctor may use a special plastic barrier called a slit-lamp breath shield to block the exchange of breath between patient and doctor. 
  • The optometrist may wear a mask with a plastic shield over the eyes. 
  • The practitioner will wait for your slit-lamp eye exam to be over before speaking with you or answering any questions you may have. 
  • We sanitize all equipment and patient contact surfaces after every use and at the end of the day. 
  • We sanitize all surfaces and equipment (front desk counters, telephones, pens, door handles, waiting room chairs) with antibacterial wipes. 
  • All staff members wash their hands after contact with each patient and throughout the day.
  • Our office is equipped with several sanitizing stations.
  • We request that patients sanitize their hands prior to and after trying on frames. We also make sure to clean frames that have come into contact with patients with soap and hot water.
  • If we don’t shake hands with our patients during this time, please don’t take it personally.

Please call Coleman Vision at 417-310-9344 with any questions or concerns you may have. If you feel it's best for you or a member of your family to reschedule your appointment, we encourage you to do so.

To stay abreast of the coronavirus pandemic, please visit the following official health organizations:

  • Centers for Disease Control & Prevention (CDC) at www.CDC.gov
  • World Health Organization (WHO) at www.WHO.int 

Thank you and stay safe!  

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To Our Patient Family,

Based on federal and state recommendations, many offices have voluntarily moved to a temporary model of care where they are reducing or eliminating routine vision care, particularly for at-risk populations, while still allowing urgent care for their patients.

After careful consideration we have made the decision to follow these recommendations until April 3rd, at which time we will re-evaluate.

So what does that mean?

To minimize the spread of COVID-19 our physical office will be temporarily closed to routine vision appointments.  We will have both Doctors and staff in the office Tuesday – Thursday from 9:00 am – 5:00 pm to answer questions, place contact lens orders and schedule urgent/emergency patients by phone.

We are offering to extend contact lens prescriptions if necessary, to make sure our patients have enough supply until our quarantine lifts.

Both Dr. David and Dr. Jeff are still available for red eyes, sudden vision changes, injuries, and other urgent issues for both new and established patients.  Please feel free to call our office between the hours of 9:00 am and 5:00 pm Tuesday – Thursday.

Our doctors will be providing Tele-health for your convenience and extended care.  We will also be offering extended services for our vision therapy patients.

If you have glasses ordered or glasses that are ready for pick up, we ask that you call ahead and schedule a time to pick those up. Once you have arrived, call the office for check-in, and we will deliver and adjust your glasses at your car.  Contacts and vitamins that are available for pickup will follow same check-in process.

As always, we genuinely care for our patients and want the very best for each of you.  If you need us, or have questions about your specific situations; please feel free to call the office.  This plan of action could change due to federal or state guidelines and recommendations.  Please monitor our Facebook page for updates.

We appreciate your understanding in this matter.

Prayerfully,

Dr. David Coleman & Dr. Jeff Coleman