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Home » testimonials » Absolutely loved my experience. They made me fell like i have been there customer for years

Absolutely loved my experience. They made me fell like i have been there customer for years

Excellent service. I knew i was at a good place when i seen the scriptures on the front of the building. Everyone was very nice and professional, from the lady up front who helped me with the paperwork to the lady who help fit me some glasses and explained over and over again how and what my insurance covers. I will be recommending them to everyone i can and will continue to do business with them. They even had camouflage frames which was was a bonus. Absolutely loved my experience. They made me fell like i have been there customer for years, when in reality i was only there for maybe an hour. The young lady who helped me with the frames explained to me more then once how and what my insurance covered. She was patient with me and was very helpful. Great job

5
- Kent B. Joplin MO

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To Our Patient Family,

Based on federal and state recommendations, many offices have voluntarily moved to a temporary model of care where they are reducing or eliminating routine vision care, particularly for at-risk populations, while still allowing urgent care for their patients.

After careful consideration we have made the decision to follow these recommendations until April 3rd, at which time we will re-evaluate.

So what does that mean?

To minimize the spread of COVID-19 our physical office will be temporarily closed to routine vision appointments.  We will have both Doctors and staff in the office Tuesday – Thursday from 9:00 am – 5:00 pm to answer questions, place contact lens orders and schedule urgent/emergency patients by phone.

We are offering to extend contact lens prescriptions if necessary, to make sure our patients have enough supply until our quarantine lifts.

Both Dr. David and Dr. Jeff are still available for red eyes, sudden vision changes, injuries, and other urgent issues for both new and established patients.  Please feel free to call our office between the hours of 9:00 am and 5:00 pm Tuesday – Thursday.

Our doctors will be providing Tele-health for your convenience and extended care.  We will also be offering extended services for our vision therapy patients.

If you have glasses ordered or glasses that are ready for pick up, we ask that you call ahead and schedule a time to pick those up. Once you have arrived, call the office for check-in, and we will deliver and adjust your glasses at your car.  Contacts and vitamins that are available for pickup will follow same check-in process.

As always, we genuinely care for our patients and want the very best for each of you.  If you need us, or have questions about your specific situations; please feel free to call the office.  This plan of action could change due to federal or state guidelines and recommendations.  Please monitor our Facebook page for updates.

We appreciate your understanding in this matter.

Prayerfully,

Dr. David Coleman & Dr. Jeff Coleman